Privacy Policy

Last updated: July 2026

Who we are

Ouchless sells a topical cooling relief gel online with delivery across Trinidad & Tobago. This policy explains what personal information we collect and how we use it.

Information we collect

• Order details: your name, email, phone number and delivery address.
• Order contents and amounts.
• Basic technical data (e.g. device and usage information) to run the site.

How we use your information

• To process, confirm and deliver your order.
• To contact you about your order, including via WhatsApp.
• To provide support and improve our service.

Sharing

We share information only with the providers needed to fulfil your order — our payment processor and delivery partner — and where required by law. We do not sell your personal information.

Data retention

We keep order records for as long as needed to provide our service and meet legal and accounting obligations.

Your rights

You may request access to, correction of, or deletion of your personal information. Contact us using the details below.

Contact

Questions about this policy? Email us at hello@ouchless.tt.

This template is provided as a starting point and should be reviewed for your specific legal and regulatory requirements before launch.